Last updated: December 01, 2025
PlanPlanGo LLC (“PlanPlanGo,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website located at https://planplango.com and related services (collectively, the “Service”).
By using our Service, you consent to the practices described in this Privacy Policy. If you have questions, please contact us at hello@planplango.com.
We collect information to operate our Service effectively and to provide you with the best experience. The types of information we may collect include:
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic patterns. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but some parts of the Service may not function properly if you do so.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties.
When you subscribe to a paid plan, your payment is processed securely through third-party providers that comply with PCI DSS standards. We do not store full credit card information on our servers. Subscription fees are billed automatically on a recurring basis until canceled.
You may cancel your subscription at any time via your account settings or by contacting us at hello@planplango.com. Your access will remain active until the end of your current billing cycle.
Except where required by law, all payments are non-refundable. We recommend using our free or limited trial before purchasing a paid plan.
You own the data associated with your account. You may delete your account and associated data at any time by visiting your account settings or contacting us.
PlanPlanGo retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
If your account is inactive or canceled, we may retain limited data for recordkeeping and compliance purposes, after which it will be securely deleted.
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights under applicable data protection laws:
To exercise your rights, contact us at hello@planplango.com.
We may use trusted third-party services to assist in operating our Service (e.g., payment processors, analytics providers, or hosting companies). These third parties are authorized to use your information only as necessary to provide their services to us and are bound by confidentiality obligations.
Certain PlanPlanGo features may use third-party artificial intelligence or data processing services, such as OpenAI, to provide enhanced functionality or generate relevant suggestions. In these cases, PlanPlanGo may send limited portions of content or prompts to these services in order to fulfill a user request.
No personally identifiable information (PII) is included in such requests, and only snippets of non-identifying data strictly necessary to perform the requested operation are transmitted. User-provided content such as private notes, itinerary comments, or other personal materials are never shared with these third-party systems.
All transmissions to AI or external providers are handled securely and in accordance with applicable privacy and data protection laws.
Our Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe that a child has provided personal data, please contact us immediately, and we will delete it promptly.
If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our servers and service providers are located. By using our Service, you consent to such transfers, which will be conducted in accordance with applicable data protection laws.
We may disclose personal information when required by law, subpoena, or other legal process, or when necessary to protect our rights, users, or the public.
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. Your continued use of the Service after updates constitutes your acceptance of the revised policy.
For questions or requests regarding this Privacy Policy, please contact:
PlanPlanGo LLC
Email: hello@planplango.com
Website: https://planplango.com
By using our website or app, you consent to this Privacy Policy and agree to its terms.